We had so much fun putting together this handy infographic, 9 Customer Service Phrases That Pressure Cook Problems (and What to Say Instead!). Remember, a disgruntled customer isn’t actually the end of the world. In fact, it teaches you, the budding support representative, how to quickly adjust to different people and situations. When it comes to customer service and support, practice really does make perfect. Don’t be afraid to step outside your comfort zone, and give different problem solving tactics a try.