Winning them over is The Key to Growth Infographic
82% of small business owners said that loyal customers are the key to growth.
Loyal customers are worth up to 10x their first purchase
Finding a new customer is 6-7x more expensive than keeping a current one!
Small businesses are more responsive! Customers tend to prefer small businesses, too.
Small businesses meet or exceed customer expectations more often than big businesses
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  • JoinedAugust 5, 2016
  • Country India
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